Online Reputation Management (ORM)
We strongly believe in the importance attached to reputations. As part of our online reputation management services, we work with companies to get rid of negative brand associations.
Safeguarding your online reputation. Always.
It helps drive public opinion about a business and its products and services.
Opening up social media across your business can be daunting. With numerous employees all in the public domain it could be easy for mistakes to happen which is why educating your workforce is vital.
Delivering this education isn’t easy with so many different networks and tools, not to mention the importance of working to commercial objectives. If you need your employees to sing from the same social hymn sheet however, social media training could be the answer.
Here is what you can expect:
World-class brand reputation management from an experienced team of reputation experts
An in-depth analysis of how your company is projected online
Identification of negative associations. Actions are then undertaken to remove them
Remedial steps will be taken to increase goodwill around your brand
Continuous tracking of the online media to prevent future negative issues
A social media policy will fix boundaries for your employees. While you are busy helping customers and fans, what if some of your own staff are busy insulting them? That means your fans will think you are dishonest.
- Instead of hurting, a policy will actually free employees since it will end confusion.
- They will know that they cannot complain, gossip, and post mischievous videos.
- If you treat employees with respect, they will also respect you back.
Online Reputation Management Training will teach individuals & businesses how to assess, build, track and monitor their online reputation.
- Train your teams in this new era in order to manage the image of your companies, brands and celebrities. We will set up the training that best fits your organization and its location.